How to Update Your Caregiver Profile

Modified on Thu, Jan 2 at 2:48 PM

Keeping your caregiver profile up to date is essential for ensuring parents have accurate and relevant information about you. Follow these steps to update specific sections of your profile:

Step 1: Log In to Your Account

Open the DanberKidz app and log in using your phone number and OTP verification.

Step 2: Access the Edit Profile Section

Tap on the Account Menu in the bottom-right corner of the app.
Select Edit Profile from the list of options.

Step 3: Update Editable Details

In the Edit Profile section, you can update the following:

Email Address: Enter your new email and save changes.
Address: Update your current address and save.
Profile Photo: Upload a new photo to keep your profile current.

Other properties, such as your name or phone number, cannot be updated directly. You must contact DanberKidz Support and submit a support ticket for assistance with these changes.

Step 4: Update Your Bio and Intro Video

From the Account Menu, select Bio & Intro Video.
Update your bio to reflect your personality and caregiving style.
Upload or replace your intro video by following the on-screen instructions.

Step 5: Update Certifications and Experience

From the Account Menu, select Certifications & Experience.
Add new certifications or update your experience details.
Upload supporting documents as needed.

Step 6: Save and Review Changes

Ensure that you save your updates after making changes in any section.
Some updates, like a new profile photo, may require review and approval by the DanberKidz team.

Step 7: Contact Support for Restricted Changes

For changes to details like your name or phone number, navigate to DanberKidz Support and submit a ticket under Caregiver Support > Caregiver Profile Issues.
Provide the required documentation or explanation for your request.